UNIQUE AUTO prides itself as an automobile insurance claim specialist, specialising in third party claims in Malaysia. Our sterling reputation is based on trust, honesty and integrity in our dealings with all our business partners in the insurance industry and respective transport authorities. We are a well-recognised player in the business, known for providing fast and peace-of-mind professional service, unmatched by others.
In Malaysia, every claim entails going through 18 official documents, mostly in Bahasa Melayu, which we will submit on your behalf to the respective Malaysian insurance companies. Being a native speaker, we are proficient in the language and we can ensure a fast and hassle-free process for you. Upon completion, we will deal directly with the respective party for a quicker response on your claim.
It is common knowledge that the industry claim time in Malaysia, for accidents involving foreign vehicles is from 18 to 24 months or longer, owing to its complex multi-level claim procedures. Our long-standing collaboration with our business partners means we are able to dramatically reduce the claim time to just 6 months! Not only does this save time, it also ensures early disbursement of funds. With us working hard to break down barriers for you behind the scenes, you will have absolute peace-of-mind during the entire claim process and get back on the road sooner than others.
I was extremely worried about the insurance claim after my accident at Jalan Tebrau,JB towards Singapore with a Malaysian car. I have no idea how to go about it except to report to my insurance company in SG. My insurer referred me to Unique Auto, who came to my rescue and gave me a Free Claim Assessment, explaining the lengthy claiming process in Malaysia with clarity. I was convinced, and I was right. I had my car back within 7 days! and the best part is my NCD was not affected!
As far as I know,accident claims against Malaysian car take ages! because of their multi-tier processing channels which asked for proper and complete document before processing begins. Luckily my mechanic recommended Unique Auto to handle my claim as they know the system inside out and they delivered as promised - Peace of Mind claiming process. They have definitely altered my perception about slow insurance claims in Malaysia.
I had an accident with a Malaysia-registered motorbike at Tuas checkpoint,after submitting my police report,my car agent advised me to do own-damage claim. Why should I claim against my own insurance when I am not at fault. Agent replied they don't do third party claim against Malaysian insurance. I was in shock! Meanwhile, I had no idea what happened to my car, until I was introduced to Unique Auto who patiently explained to me the lengthy documentation procedure required by the Malaysian insurance companies. They assured me of fast and hassle-free service and true enough, my claim was satisfactorily settled within weeks and I got my car back within 5 days. I will remember the name Unique Auto for the longest time!
When my staff informed me about our rental car was involved in a 7-vehicle collision in Malaysia I was very,very worried. And our car was sandwiched between 2 big Malaysian lorries! 2 days later the badly smashed up MPV was towed back, the local insurance company told us it's a total lost case, and it has to be scrapped. I immediately contacted my reliable associate Sulaiman from Unique Auto, who assessed the case on the spot and confidently said it can be claimed from the insurer in Malaysia and I will get the offer based on market value on our damaged rental car. And, in faster claim time than others. He delivered as promised and I was very impressed. Bottom line is Unique Auto has saved our company valuable time and money and a lot of paper work in a market we are not familiar with.Thanks, Unique Auto. You saved our day!
My 14-footer lorry was involved in an accident with a Malaysia 40-footer container lorry at Jurong Junction of Joo Koon Road. Our lorry was over-turned because of the impact, and after 8 long days, no work shop in Singapore would want to take my case as it involved with a foreign-registered Malaysian lorry, a very long and difficult claim process they all said. My business was badly affected as we were short of one lorry! I was then recommended Unique Auto by one of my relatives in the auto industry, I immediately met up with Sulaiman. After he read my police report, in just 10 minutes he told me confidently that it can be claimed as he has done it before. At that moment I felt the big rock just fell off my shoulders ! all stress disappeared! True to his words, it was a smooth and peaceful claim process, with no hiccup and our lorry was up and running after 14 days and we are back in business! The name Unique Auto stay Unique with me forever.
General Hotline
+65 9788 1838
admin@uniqueauto.com.sg
